Portfolio Management Services
Can you manage my self managed super fund assets?
Yes we can provide a full asset management service across all asset classes. While we currently do not advise on derivatives we have a working relationship with an experienced derivatives adviser and can refer you to him where required.
Does it matter where these assets are currently held / what my fund are invested in?
As long as these assets are:
- held in accordance with the compliance requirements and,
- documents are available to enable us to identify them and,
- they are held by the super fund
we can organise for them to be rationalised into one portfolio reporting process and provide a comprehensive portfolio service for you.
Do you charge commissions?
We offer our services on a Fee for Service basis. We get paid by you paying us directly for our work at an agreed ongoing service fee.
Ascendia no longer accepts commissions on new portfolios (unless forced to do so by particular organisations who operate that way - in which case we can refund these).
Where a commission is automatically paid to ascendia which we are unable to prevent, for example we receive commission from Macquarie Bank in relation to the bank accounts we recommend to administer a portfolio, we either refund this commission from our bank account to yours, or we take these funds with your agreement and use them to offset any fee we may charge you.
We rebate other commissions received from fund managers directly. This can result in a substantial saving for you and is easily outlined if you want some detail.
We have received commissions in the past and as agreed with these clients we continue to receive commissions in relation to these services. Our service provision is a direct asset model and we are as a result now able to offer a truly fee for service.
We think you will find our fees a lot cheaper than the competition!
Do you charge a fee for service / for your activity?
Yes. We do not charge a percentage-based fee on assets managed. We charge a genuine fee for the activity involved. You will be given written quotes and these are fixed for the year.
What asset / investment reporting can I get?
We now provide online via our web site consolidated reporting of all assets. You can check on your portfolio anytime, anywhere you can get access to the internet. If you would rather have regular paper reports we do this by arrangement.
How often will you review my portfolio and advise me?
We normally review your portfolio twice a year, however this depends on the portfolio and your circumstances, as well as the economic circumstances. We discuss this with you at engagement but ultimately your porfolio is reviewed as often as you want it to be . We will advise what we think is appropriate but it is up to you - it is your money.
How do you advise me?
We advise in writing, which we can provide by email and in hardcopy. We also carefully explain our written advice to ensure it is clear and that you have the opportunity for comment and questions. You may ask that we revisit an issue and you may make amendments to our advice because of your specialist knowledge of a particular area. You are in the driving seat and we are very careful to work as a team member with you - it's a partnership - but ultimately you decide how your money is invested.
What substantiation / records management service can I get?
We collate and provide a comprehensive substantiation file, which we make available to you and your accountant or advisers on request. As a matter of routine we make this available annually for your compliance and preparation of accounts and tax returns. It is now also available in PDF form via unique client login at our web site.
What support can you give me from day to day?
A client service officer is available on a day to day basis to assist in any request you have for service - whether it is the provision of a report, some documents or assistance to obtain forms to transfer funds.
Can I get a fixed fee quote?
Yes. Once we have reviewed the portfolio we can provide a written quote. We do not charge for this service.